Professional Medical Virtual Assistants
Embrace the future of the healthcare with Vital Virtuals, your Virtual staffing solution for your practice. We offer specialized Medical & Dental Virtual Assistants to empower medical professionals to focus on what truly maters- exceptional patient care.
Sourced, Screened and Professionally trained to handle day to day business operations in healthcare practices.
Regain Control of Your Time
Doctors face long hours and admin overload. Our Medical VAs lighten the load, letting you focus on patient care and leave by 5 PM.
Streamlined Admin
Our Medical VAs handle billing, scribing, and reception, freeing your time for patients and personal life.
Work-Life Balance
Our Medical VAs handle routine tasks, letting you leave on time, reduce burnout, and enjoy family time.
Services Provided
Dental Receptionist
Medical Receptionist
Medical / Dental Scribe
Patient Intake Coordinator
Medical Biller & Coder
Prior Authorization VA
Built Specially for Busy Healthcare Businesses
Save up to 60% on labor costs
Pay for the hours you use service for
Free VPN access for remote team
Free Time tracking and productivity monitoring software
HIPAA Trained and Certified
All Virtual Assistants are provided 2-weeks of task based, protocol driven training. FREE!!
Sourced, Vetted and trained for you. SAVES TIME !!
Staffing Solutions
At Your Terms
Access To Time Tracking & Monitoring
Weekly Billing, Every Monday
Dedicated Account Manager
100% Flat-Rate & No Overtime
No Contracts & No Setup Fees
Cancel At Anytime
Pick & Choose Who To Work With
Pay By The Hour
Dedicated Account Manager
Choose Your Pricing
PLAN
Full Time
English VA
More than 30 Hr/Wk
Part Time
English VA
Up to 30 Hr/Wk
Full Time
Bilingual VA
More than 30 Hr/Wk
Part Time
Bilingual VA
Up to 30 Hr/Wk
Healthcare Expertise
Highly trained healthcare professionals, mostly registered nurses, from The Philippines (a global hub for medical talent).
Accountability / Time Tracking
Our VAs’ devices are equipped with time-tracking and monitoring software which ensures accountability.
HIPAA Certified / Cybersecurity Trained
All our medical VAs are HIPAA certified and are instructed in cybersecurity best practices.
Get Help Right
Away
We have a pool of highly qualified candidates ready, so you get help in days, not weeks.
No Contracts /Commitments
We’re so confident you’ll love working with us that we don’t require a contract. Hassle-free cancellation anytime!
Background
Checks
Every DocVA medical virtual assistant must pass a government background check during our vetting process.
Your Preferred
Hours
Our VAs can work during your office hours or overnight so tasks are complete when you walk in in the morning.
Save Tens of Thousands of Dollars in Payroll
With healthcare virtual assistants from Vital Virtual, you get highly trained, university-educated, experienced healthcare
Professionals at the fraction of the cost
Vital Virtual healthcare virtual assistants can do almost any job in your office remotely, including …
Answer phone calls and patient questions
Place phone calls “from your office” with your caller ID
Schedule and confirm appointments
Verify insurance benefits
Update EMRs/EHRs in real time
Manage receipt and submission of medical records
Scribe and transcribe notes
Coordinating with other healthcare practices
$0 Hiring Fee
No Long Term Contract
Work with One VA
Guilt-Free Outsourcing
Our Healthcare Virtual Assistants are primarily based in the Philippines, comprising 80% of our workforce, while some are globally distributed. This unique blend allows us to harness the renowned work ethic of Filipino professionals while leveraging global expertise to enhance your practice.
Partnering with Vital Virtuals not only streamlines your operations but also contributes to providing steady work and improving the standard of living for Filipino families.
Discover How We Can Transform Your Practice: Watch Our Short Video
Learn how our Medical Virtual Assistants can streamline your operations and enhance your work-life balance in just a few seconds.
Frequently Asked Questions
Frequently Asked Questions
How can a Virtual Medical Associate from Vital Virtuals benefit my practice?
A virtual medical assistant can enhance a doctor's practice by managing administrative tasks and patient care, freeing up time for direct patient interactions. They handle call handling, medication refills, scheduling, and insurance verifications, adapting to various specialties and EMR systems. Our highly vetted assistants receive thorough training to integrate smoothly, allowing doctors to focus on improving care quality and practice efficiency.
How are virtual team members monitored for attendance and productivity?
All virtual staff must clock in and out during their shifts. They will not track breaks according to your schedule. Our time tracking software captures screenshots and monitors mouse activity and keystrokes, allowing you access to this data. For any concerns, please contact your assigned client account manager.
How much savings in revenue should I be expecting by bringing a virtual staff member into my practice?
By hiring a full time virtual staff member, average practice saves about $63,672 per year. Please click here to see a used case scenario.
How do you ensure the quality of the candidates who are trained at Vital Virtuals?
1-A rigorous application and vetting process.
2-All VAs must have a degree or certificate, with many from healthcare or finance, often with 2+ years of experience.
3-VAs receive 2-3 weeks of specialized training on common EMRs like eClinicalWorks, Practice Fusion, or DrChrono.
4-This strong educational foundation and training ensure a quick learning curve, making them valuable assets to your practice.
How do you protect patient PHI for HIPAA compliance?
Practice administrators must ensure HIPAA compliance with contractors and employees, while our HIPAA-certified virtual assistants follow the Philippines Data Privacy Act. Each Virtual Associate obtains an NBI clearance, and we do not sign Business Associate Agreements since our corporation does not handle client PHI.
Who manages the Virtual Assistant assigned to my practice?
You’ll onboard and manage your virtual assistant like an internal hire, while we handle logistics like payroll and benefits. If performance issues arise, we provide coaching and can source a replacement at no extra cost, including a trial period.
Discover what Vital Virtuals can do for you and your practice
Tell us more & we will contact you within 1-2 business days.
469-708-4797